Supporting Ugandan Businesses

Mary Nayiga, 26, from Mukono Nabuti did her Bachelor in Development Studies. Before her Challenges Worldwide ICS placement, supporting Ugandan businesses, she was unemployed. “I had worked on some contracts but I had no previous experience of volunteering. I wanted to discover what it’s like to volunteer and to work alongside volunteers from the UK,” she shared.

During her placement, she worked with Mashambani Dairy Goats Farm, an enterprise that has been producing milk and yoghurt with locally sourced goats since 2016. Mary, together with her counterpart, did an evaluation of the organisation and made, as well as implemented, recommendations.

“The business needed support with organisational structure. The CEO does everything so she needed support to look at operations management. As a new business, marketing was a big focus of our consultation intervention,” Mary said.

She said that many people have never heard about goat milk or they do not know about their benefits. That is why part of her job was to talk with an identified targeted market and raise awareness about the product.

Mary shared with us that she “created awareness by visiting children’s homes which is one of the identified target markets. I personally visited 6 homes. I developed sales skills and followed-up with potential customers. Part of my work was to provide educational interventions to help them understand the benefits. The work I did around marketing, helped to raise awareness of the product.”

“My proudest moment during my placement was my first presentation. At first, I was very scared and I was feeling nervous as I have watched the previous volunteers deliver their presentations with confidence. However, I delivered my presentation to the business development team and I received positive feedback and comments. This was really encouraging and has helped improve my confidence in future public speaking opportunities,” Mary said.

Finally, Mary commented that the Challenges Worldwide ICS placement was a “great opportunity to discover individual strengths and weaknesses.” She also said that “the placement has changed me so much. It has widened my knowledge of the business world. I now know how to start up a business and how they are managed. As a result of my Challenges Worldwide ICS placement, I’m thinking of starting my own business with packed fruits. I feel more employable and feel I could develop my own business.”

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